Below are answers to the questions we’re most often asked about broken glass repair.
If you don’t see your question here, feel free to get in touch — we’re always happy to help.
Frequently Asked Questions
Common questions about broken window and door glass replacement.
General Glass Repair Questions
Do you replace the whole window or door?
No. We specialise in glass-only replacement. In most cases, we replace just the broken glass and keep your existing window or door frames.
Can you replace double-glazed sealed units?
Yes, in many cases we can replace double-glazed sealed units on a like-for-like basis. We’ll confirm the correct specification after a quick assessment.
Do you repair both windows and doors?
Yes. We replace broken glass in windows, doors, patio doors, French doors and glazed panels. See Window Glass Repair and Door Glass Replacement for more details.
Is it cheaper to replace just the glass?
In most cases, yes. Replacing only the broken glass is usually much more cost-effective than replacing the entire window or door.
Emergency & Safety Questions
Do you offer emergency glass repair?
Yes. If your glass is smashed or unsafe, contact us as soon as possible. We provide fast advice and emergency glass repair where required. See Emergency Glass Repair.
What should I do if my glass is smashed?
Keep people and pets away from the area, avoid touching broken shards, and contact us for professional advice. Do not attempt DIY repairs.
Can you make broken glass safe quickly?
Yes. Depending on the situation, we can advise on immediate safety steps and arrange repair or replacement as soon as possible.
Quotes, Pricing & Appointments
How do I get a quote?
You can call 0330 441 9106, email info@changepanesnotframes.co.uk, or use our contact form. Photos help us provide faster quotes.
What information helps you quote faster?
Clear photos of the glass, a close-up of the damage, and your town or postcode area help us assess the job more quickly.
How long does glass replacement take?
Timescales vary depending on glass type and availability. We’ll always give you a clear timeframe before proceeding.
Areas & Coverage
Which areas do you cover?
We cover Bournemouth, Poole, Ringwood, Lymington and surrounding towns and villages. See our Areas We Cover page for full details.
Do you work with landlords and businesses?
Yes. We regularly work with landlords, letting agents, holiday lets and small businesses.
What if my area isn’t listed?
Get in touch and we’ll let you know if we can help. We’re always happy to advise.
Still Have a Question?
If you didn’t find the answer you were looking for, just get in touch.
We’re happy to give honest advice with no obligation.
Get in Touch
Call 0330 441 9106
Email info@changepanesnotframes.co.uk
Or use our contact form.